Have a question?
There is an answer!
Simply register on our website https//tvclubtv.com/. You will have the opportunity to view our service for 7 days free of charge. Feel free to contact us for support by phone, email or live chat.
Service may be extended or renewed automatically after your payment. Please contact our support group, if you would like any changes applied.
To resume your password, please click "Log In" in the upper right corner of this site. Click “Forgot Password” and enter email address you specified at registration.
Password can be changed in Personal Area. Simply enter old password, then new password and confirm it. If you forgot your password, please see "I forgot my password".
Detailed information about Ukrainian television, Russian television and Polish Television packages is available in "Personal Area" after registration. Please contact our support group for additional assistance.
Once registered with TV Club, you can subscribe to one of the Ukrainian TV, Russian TV or Polish TV packages, that suits your needs best, in "Personal Area".
Visit www.tvclubtv.com click Regestration.
Fill out the required fields and confirm your information noting "I agree with conditions" and clicking on "Register".
Confirm registration via e-mail, specified in the registration form. Check your mail and confirm letter about regestration.
After successful implementation you will have access to your profile (Enter button Sign In) to use the service.
You can pay for our services in the following ways:
Information on the current balance and payment history is available in the Personal Area.
Yes, of course. Simply register on TV Club site (https//tvclubtv.com/) and watch 7 days for free.
You can connect your Set-Top Box to your television according to instructions for your model. You may also check back with our website.
For optimal viewing of TV Club service, internet speed should be no less than 2 Mb/s for conventional channels and 6 Mb/s for HD channels. Through the use of adaptive streaming technology, it is possible to view TV Club services with speed two (2) times lower, but image quality will be partially lost.
There may be problem with speed of your internet connection. If internet speed is sufficient, please contact technical support.
Category “adult” channels are protected with additional PIN-code automatically due to “Parental Control” function. Such PIN-code should be given to you at registration. To change your PIN-code, please refer to "Personal Area".
Such function may be disabled in "Personal Area".
Please send an email to support@tvclubtv.com requesting addition of a specific channel or several channels.
Restart your equipment by disconnecting Power STB first and power modem or router second. If the console still does not start or reboot, please contact technical support.
On-line chat, skype, phone, e-mail.